Skein — Support

Need help with Skein? You're in the right place.

How to play

• Tap Start to begin a run.
• Touch and hold anywhere on the playfield to pull the thread inward.
• Release to let the thread drift outward.
• Pass through the rotating gate gaps to score. Collect Sparks and thread close to the gap edges for combo and near-miss bonuses.
• Touching a gate ends the run. Tap Retry for an instant restart.

Sessions are short by design — most runs last under two minutes.

Frequently asked questions

How do I restore a purchase I already made?

Open Settings (or the Store) and tap Restore Purchases. Your non-consumable purchases, such as Remove Ads and cosmetic items, will be restored on any device signed in to the same Apple Account.

I bought Remove Ads / a cosmetic on another device. Where is it?

Use Restore Purchases as above. Purchases are tied to your Apple Account.

Does Skein work offline?

Yes. The entire game plays offline. A network connection is only needed when making or restoring a purchase through the App Store.

The motion/effects are too intense.

Open Settings and turn on Reduced Motion. Skein also automatically honors the system-wide Reduce Motion setting in iOS Settings → Accessibility → Motion.

How do I turn off sound or haptics?

Open Settings and toggle Sound and Haptics independently.

Is my data collected or shared?

No. Skein does not collect personal data and has no accounts or tracking. All progress is stored locally on your device. See our Privacy Policy for details.

How do I reset my progress?

Deleting and reinstalling the app clears all local data (best score, Sparks, cosmetics, and settings). Note that this also removes the local record of purchases — use Restore Purchases to bring back items you own.

I found a bug or have a feature request.

Please email thomasmasters@gmail.com with details. Feedback is welcome.

Privacy & Terms

Privacy Policy · Terms of Use